Need to return your item?
IF YOUR ITEM HAS DEVELOPED A FAULT OR YOU'VE JUST CHANGED YOUR MIND, PLEASE FOLLOW THE STEPS BELOW TO RETURN YOUR ITEM TO US.
Find your item
Select your item below
Reason for return
NOW FOLLOW THESE INSTRUCTIONS ON HOW TO RETURN YOUR ITEM TO US
Step 1
Please remove any SIM card, eSIM, Apple iCloud, Google or brand specific accounts, as well as your password.Step 2
Please place your device back in the original box, you can wrap the whole box in bubble packaging for added protection. If you no longer have the box please ensure the device is placed in a secure rigid container to prevent any movement in the post.Step 3
Please send your device to the following address including your order number:[Insert your order number here]
Envirofone
Blakeney Way
Kingswood Lakeside
Cannock
WS11 8JD
NOW FOLLOW THESE INSTRUCTIONS ON HOW TO RETURN YOUR ITEM TO US
Step 1
Please remove any SIM card, eSIM, Apple iCloud, Google or brand specific accounts, as well as your password.
Step 2
Please place your device back in the original box, you can wrap the whole box in bubble packaging for added protection. If you no longer have the box please ensure the device is placed in a secure rigid container to prevent any movement in the post.
Step 3
Return through your local Post Office branch or Royal Mail Customer Service Point in over 12,000 locations. Open 7 days a week, early until late.
